This is a source from Social Selling Tactics Every Salesperson Should Master
Social selling is all about attracting, engaging and converting your potential customers into real ones. We all want our brand to be recognized. We all want to be continually chosen by our customers and be No.1 in our field. That’s why getting your customer’s attention and time on social media platforms is really important since it can become a social selling strategy that will help you beat your competitors.
The key thing to remember about social selling is that everything is about building a relationship with your customers. Social media platforms enable your buyers to participate in product-related discussions where you can build brand awareness from buying your product to being your biggest fans.
Let’s take a look at some tactics that will help you accomplish professional expertise in social selling.
Listen To Your Prospects
Buyers always need to be informed and educated about what you are selling. That means that the content you share must be customer-centric rather than narcissistic. The best way to do this is to know your industry and deliver thoughtful content.
There are several tools that can help you provide the information you need.
Hashatit, Topsy, and Riffle are available on Twitter, and each has a different function:
Hashatit helps you find out who used your chosen hashtags and discover new potential customers.
Topsy helps you learn which tags are the most useful for your marketing and sales strategy.
Riffle collects activity and interests into a dashboard.
LinkedIn also has Sales Navigator tool that offers a list of leads and view profiles.
You should always pay attention to what your customers are saying and experiencing, whether it is a complaint, frustration or approval. You must address their issues and offer possible solutions to let them know you are listening to them.